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Shipping & Returns

Shipping Information

LMC ships domestically via USPS. All orders ship first class priority unless otherwise requested. Orders begin processing within 24 hours of cleared payment. Due to the handmade nature of each item, please allow 1-2 weeks for your item to be made before it is shipped. You will receive an email notification once your item is in the mail.

Returns & Exchanges

If you are unsatisfied with your order for any reason, LMC will offer an exchange within 14 days. We do not accept returns as all of our items are carefully hand-crafted to order.

To exchange an item:

1. Email creations@littlemousie.com within 14 days of receiving your order to notify us of shipping. Include tracking number if possible.

2. Make sure to wrap your items carefully, and include all packaging materials you received with your order. Items must be in original condition. We are not responsible for lost or damaged goods from the post office.

3. Include reason for exchange, and the item/s you would like to exchange for with your package.

4. You will receive an email once we have received your item/s. Exchanges will begin processing within 24 hours. LMC is not responsible for return shipping costs.